Returns

The count guarantee comes first

Every order states exactly which card and how many copies, so the return policy starts there: count your stack when it arrives. If it is short, contains the wrong card or printing, or otherwise does not match your order, email us within 14 days of delivery with a photo of the spread and we fix it, with replacement cards, a partial refund, or a full refund with a prepaid return label. Our mistake, our postage.

Changed your mind

Unopened orders in their original packaging can come back within 30 days for a refund of the item price; return postage is yours and the original shipping charge is not refunded. Once a stack is opened and shuffled into a collection, we cannot restock it, so opened orders without a discrepancy are not returnable. That line is what lets the next buyer trust the count.

Damaged in transit

Photograph the box and the damage within 48 hours of delivery and send it over. We replace transit damage outright and chase the carrier ourselves.

Buylist is separate

Cards you sell us follow the offer flow on the sell page, not this policy. Declining an offer there returns your cards per the choice you made at submission.

Start any return via the contact page with your order number.